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If you get 'Error Initializing modem' when attempting to start fax receive mode or send a fax, the cause is that the modem is responding 'ERROR' to the initialization string.

 

In snappy fax's settings, the is a 'modem type' setting.  This setting governs the initialization string that is used.  This initialization string is sent to the modem prior to sending the standard fax initialization string to the modem.  If you are experiencing this error, go to settings->modem configuration and set the 'modem type' to 'Default (no init string required)'.